This policy explains how Sawaid Store Ltd processes and ships orders. Delivery times may vary depending on destination, courier capacity and product availability.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. During sale periods or holidays, processing may take slightly longer. You will receive an email confirmation when your order has been dispatched.
UK Delivery
Standard UK delivery generally arrives within 3–5 business days from dispatch. Express delivery options, where available, are displayed at checkout with their estimated arrival windows.
International Delivery
We ship to most international destinations. Delivery times typically range from 7–21 business days depending on the destination country and local customs processing. Customers are responsible for any import duties, taxes or fees that may apply in their country.
Shipping Costs
Shipping costs are calculated at checkout based on destination, weight and selected service. Any promotional shipping offers will be displayed clearly during the ordering process.
Tracking
Where tracking is provided by the chosen carrier, a tracking number will be included in your dispatch confirmation email.
Delivery Issues
If your order has not arrived within the expected timeframe, please contact us at support@sawaidstore.com with your order number and we will investigate with the carrier.